Privacy Policy

Last updated: January 2024

At verdospicc, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.

Information We Collect

Information You Provide Directly

When you use our services or contact us, you may provide:

• Name and contact details (email address, postal address)
• Service preferences and reading interests
• Payment information for service bookings
• Communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information

How We Use Your Information

We use the information we collect to:

• Provide and improve our reading consultation services
• Communicate with you about your enquiries and bookings
• Send you relevant updates about our services (with your consent)
• Analyse website usage to improve user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you have given us explicit permission
• Contract: When processing is necessary to fulfil a service you have requested
• Legitimate Interest: When we have a valid business reason that does not override your rights
• Legal Obligation: When we are required to process data by law

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

• Service providers who assist in delivering our services (payment processors, delivery services)
• Professional advisers (accountants, lawyers) when necessary
• Authorities when required by law

All third parties with whom we share data are bound by confidentiality agreements and are required to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and service records are typically retained for seven years for accounting and legal compliance purposes.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

International Transfers

Your data is primarily stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or via email. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

verdospicc
42 Flinders Lane
Melbourne VIC 3000
Australia
Email: [email protected]